ICY CUSTOM NAME CHAIN

Our primary material is 925 sterling silver jewelry. Using a polishing cloth is necessary to maintain the cleanliness of your jewelry. It is not recommended to use harsh chemicals when wearing your jewelry or swimming because it can cause color loss. When you are not wearing your jewelry, please store it in a jewelry box or pouch. All orders will include polishing cloths and either a ring box or pouch. We also offer more materials on the website. Before you buy, make sure to check the descriptions.

Please allow 2-5 working days for processing. Working days does not include the weekends or holidays. During the holiday season, there may be potential delays due to high order volume, which can cause additional delays. We always recommend contacting us with any questions pertaining to your orders!

Although we check all merchandise for defects or damages prior to
shipping it out, it is the buyer's responsibility to check the product
upon arrival to make sure it is free of any defects and meets their
expectations. As a service we offer shipping protection at checkout
please be sure to add to cart as we are not liable to cover lost or
damaged items once it leaves our hands. Shipping protection insure
orders during transit and delivery only. Shipping protection is not a
warranty.