Our primary material is 925 sterling silver jewelry. Using a polishing cloth is necessary to maintain the cleanliness of your jewels. It is not recommended to use harsh chemicals when wearing your jewelry or swimming because it can cause color loss. When you are not wearing your jewelry, please store it in a box or pouch. Orders will include either a ring box or pouch. We also offer more materials on the website. Before you buy, make sure to check the descriptions.

Although we check all merchandise for defects or damages prior to shipping out orders, it is the buyer's responsibility to check the product upon arrival to make sure it is free of any defects and meets their expectations. As a service, we offer shipping protection at checkout. Please be sure to add to cart as we are not liable to cover lost or damaged items once it leaves our hands. Shipping protection insure orders during transit and delivery only.

Please allow 2-5 working days for processing. Working days does not include the weekends or holidays. During the holiday season, there may be potential delays due to high order volume, which can cause additional delays. We always recommend contacting us with any questions pertaining to your orders!

To cancel your order, please get in touch with us within 24 hours. It is best to use our contact form here After this time-frame refunds cannot be honored.

Yes, we offer international shipping. Please kindly check store policy here for more information on international shipping.

• Products have to be returned or exchanged within 10 days after receiving the order
• Please do not remove tags from the item after
  tags are remove the item is ineligible for return or exchange. The item
  MUST be in perfect condition.
• Earrings cannot be returned or exchanged.
• Upon request we will ask for you to submit pictures of the item before we began return or exchange process.
• We will not issue a refund or exchange until we receive the item.
• The customer is responsible for paying for
  shipping costs for returning items. We recommend using a track-able
  shipping service as we can not guarantee we will receive your item.
• Custom orders are final we will not be accepting returns or exchange.
• International orders are ineligible for returns or exchanges at this time.
• Items on sale or discounted are ineligible for return or exchange.

Please start return here

To be considered as an ambassador, you must have purchased from us previously and follow all of our social accounts. If you have done so, please send us an email with your social tags to be considered. It is necessary for you to have an active and public profile.